Can telecom agents really grow by 10x instead of just 10 percent? This may seem barely possible, but it is achievable. The key to achieving this seemingly impervious feat is to love what you do and do it as best and as often as you can by using your natural strengths and managing your weaknesses.
Each person – telecom agents included – has an innate skill, aptitude, flair, knack, gift, ability, or capacity to do something effortlessly. Some people are naturally better than others at music, others at academics, others at sports, others at crafts, others at selling, and so on. We know these as talents, but they may remain hidden and useless if undiscovered and not practiced.
Signs of latent talent
What interests, passions, cravings, and obsessions do you have? People are drawn to activities that interest them. An individual who has a passion for playing the piano will excel at the piano. Others like to read, write, or talk about specific topics almost all the time. Still others think that they don’t have any talents at all. Human talents are often found deep underneath the surface and discovering them requires deliberate effort.
Do you enjoy what you do? After completing an activity in an area that interests you, a person normally feels a deep sense of satisfaction or accomplishment. If you speak in front of an audience and observe that your listeners are all ears to you, you derive some degree of fulfillment for having been able to share your ideas and make a difference in people’s understanding of things.
How fast can you learn related skills? There are certain skills that come with selling. Knowing how to listen, ask the right questions, handle objections, create remedies for dead ends, and close the sale are selling skills that come naturally for people who are gifted with a selling talent. Learning is never an issue with them; they learn fast. People who lack the needed learning skills often struggle at trying new things because they simply are not interested.
Are you motivated to excel? People who use their talents well don’t only succeed; they strive to excel. Mediocre results are not part of their vocabulary because their mindset is directed to the thinking that the best is yet to come. Studies suggest that motivation is intrinsic: It is found within the person being motivated. Inherent talents often start as raw capacity capable of being developed, improved, and mastered through time to achieve excellence. Excellence is contagious and has a rippling effect across the organization. Motivated people inspire others to explore possibilities instead of focusing on excuses and problems.
Is selling a talent? It certainly is.
Not everyone is good at selling. Having solid sales skills enhances the selling process, and the skills are as varied as there are prospects. For instance, empathizing with prospects is an effective way of better understanding their concerns and knowing what solutions to offer. Accepting responsibility is a good gauge that you want to get things done and be answerable for your actions. Optimism is a healthy sign of persistence and resilience in the face of objections and temporary setbacks.
If you’re a telecom agent who wants to grow your businesses tenfold, try looking deeper and rediscovering your talents. Do you want to unleash them not only to succeed but to excel–or do you want them to lay dormant because you are satisfied with your present situation?